Thanks for confirming what I thought I had to do hrefab, initially I wasn't sure and just thought maybe something was escaping the obvious for me. And you're right, $190 for a shaft is crazy, but XP wants $275 I think for their shaft and I needed another to build another detector out of a 9" coil when I get it, so actually saved money going with the Anderson. Actually more because I would have had to buy a middle tall man pole for the Deus S shaft. The Anderson is long, I can swing a giant arc!
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hrefab
Contact Anderson. It could be that you have a klinker. It happens sometimes in the manufacturing process and gets missed by QC. For what they cost, they should make it right for you.